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What is Business Intelligence?

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Co to jest Business Intelligence

Information is one of the most valuable resources available to any company in the digital age. Skillful use of collected data can bring significant benefits in the form of a better understanding of the market, competitive advantage, and increased operational efficiency. This is where Business Intelligence, or business analytics, comes to the rescue.

Business Intelligence (BI) is a set of techniques, tools, and practices for collecting, processing, analyzing, and presenting business data to support an organization’s decision-making processes. The main goal of BI is to transform raw data into useful information that helps businesses understand their operations, identify trends, and forecast future events.

How does BI work?

BI collects data from various sources, such as databases, ERP, or CRM systems, and then processes and analyzes it. This process involves cleaning, transforming, and loading the data into a data warehouse. This phase is followed by the analysis stage, which examines the data for specific indicators or trends. The results are then presented as easy-to-read reports, charts, or dashboards.

BI technology and tools

BI technologies and tools include:

Types of BI solutions

There are several main types of BI solutions, such as:

Rodzaje rozwiązań BI

Benefits of implementing BI systems

Implementing BI systems brings many benefits, such as:

Business Intelligence application in business

Business Intelligence finds application in many areas of business. The marketing and sales sector allows a better understanding of customer behavior and preferences, enabling more effective targeting of advertising and promotional campaigns. BI helps optimize inventory levels, forecast demand, and streamline logistics processes in inventory and supply chain management. In finance and accounting, it enables profitability analysis, financial risk management, and cost and revenue monitoring. In addition, in human resource management, BI can support recruitment, training, and employee performance analysis.

How do you introduce business intelligence to your company?

To introduce BI in a company, it is helpful to go through several key steps:

In summary, Business Intelligence is an integral part of modern business management, enabling better use of data to make informed and effective decisions. However, implementing BI in a company requires proper planning, team commitment, and investment in the right technologies and tools.

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articles Business knowledge

What is artificial intelligence?

Spis treści
Czym jest sztuczna inteligencja

In today’s dynamic technological world, the term “artificial intelligence” (AI) is becoming increasingly common. But what exactly is artificial intelligence? What are its applications in businesses, and what benefits can it bring? In this comprehensive article, we take a closer look at artificial intelligence’s nature, applications, and challenges.

Artificial intelligence refers to the field of computer science that deals with creating computer systems capable of performing tasks that usually require human intelligence. These systems are programmed to analyze data, recognize patterns, make decisions, and learn and adapt to a changing environment. Artificial intelligence tasks include speech recognition, image analysis, decision-making, problem-solving, and more. AI seeks to mimic human intelligence through algorithms, machine learning, neural networks, and other techniques.

What does artificial intelligence mean?

Artificial intelligence refers to computer systems’ ability to learn independently, adapt to new situations, understand natural language, and make decisions based on collected data. AI seeks to create machines that are capable of undertaking tasks that were previously only possible for humans.

How can AI technology help organizations?

AI technology can help organizations in many areas, including automating processes, analyzing data, personalizing services, optimizing operations, detecting fraud and anomalies, and predicting market trends. As a result, artificial intelligence technology opens up many opportunities for organizations to improve efficiency, innovation, and competitiveness in the market. However, to effectively harness the potential of AI, organizations must adequately prepare for implementing this technology by ensuring that they have the right resources, competencies, and strategy.

AI in the enterprise

In enterprises, artificial intelligence is used in many areas, such as marketing, sales, customer service, human resource management, or production and logistics.

Jak przedsiębiorstwa wykorzystują AI

How companies are using AI

Enterprises use AI to automate routine tasks, analyze data, forecast market trends, personalize offers, or optimize production processes.

AI in company operations - benefits and challenges

Implementing AI in a company’s operations can bring many benefits, such as increasing efficiency, reducing costs, and improving the quality and precision of operations. However, there are also challenges in integrating new technologies, training employees, and ensuring data security.

Examples of artificial intelligence implementations

Examples of artificial intelligence implementations include recommendation systems in streaming services, chatbots in customer service, fraud detection systems in financial transactions, or robots for warehouse automation.

How to take the first steps with AI

The first step in implementing artificial intelligence in a company is to understand the needs and goals of the organization and identify areas where AI can bring the most significant benefit. This should be followed by assessing available technologies and tools and developing an implementation and employee training plan.

AI as a strategic imperative and competitive advantage

In today’s business world, artificial intelligence is increasingly becoming an indispensable tool for achieving competitive advantage and ensuring success in the market. Companies that can effectively use AI will likely grow faster and more profitable.

From artificial intelligence to adaptive intelligence

In the future, artificial intelligence may evolve into adaptive intelligence, which will be able to learn independently, adapt to changing conditions, and make decisions based on the knowledge and experience gained.

Getting help with artificial intelligence

For companies that want to get started with artificial intelligence, there are many ways to get help, such as consulting experts, training employees, and using off-the-shelf solutions and tools available on the market. In conclusion, artificial intelligence is not just a tool but a strategic imperative for companies in today’s global market. By implementing AI in their operations, organizations can achieve greater efficiency and better competitiveness and secure their place at the forefront of the technological revolution.

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articles Business knowledge

What is Big Data?

Spis treści
Co to jest Big Data

In today’s world, where information is a crucial source of success, “Big Data” is becoming increasingly common. But what is Big Data? What are the principles, types of data, technologies, and benefits of Big Data?

Big Data can be defined as a term that refers to massive data sets that are too large, too complex, or changing too rapidly to be efficiently processed using traditional data analysis methods. These four “Vs” – Volume, Variety, Velocity, and Veracity – define the essence of Big Data. It is a phenomenon that significantly impacts many areas of life, from business to science and government.

How does Big Data work?

Big Data is based on advanced data processing technologies that allow the collection, storage, analysis, and use of large amounts of data in a scalable and efficient way to extract valuable information and patterns. The fundamental techniques used in Big Data are distributed data processing, machine learning techniques, predictive analysis, and data mining.

Types of data in Big Data analysis (Structured vs. Unstructured)

There are two main types of data in Big Data analysis: structured and unstructured. Structured data have a defined structure and can be easily organized in tables or databases, such as numeric data, text data, or dates. Unstructured data, on the other hand, requires more precise structures, such as media files, emails, social media posts, or globalization data, which need a more transparent structure, making their analysis more challenging.

Technologie i wykorzystywanie Big Data

Technologies Used in Big Data

Various technologies and tools are used in Big Data to enable efficient processing, analysis, and use of large data sets. Among the most popular technologies are NoSQL database management systems, streaming data processing platforms, cloud-based data analysis tools, and machine learning frameworks such as Apache Hadoop, Apache Spark, and TensorFlow.

Applications and benefits of using Big Data

Big Data is used in various fields, from business to medicine to government and administration. Analyzing vast amounts of data makes it possible to forecast market trends, personalize services, optimize production processes, improve medical diagnostics, or prevent crime. The benefits of using Big Data include increased efficiency, better understanding of customers, faster business decisions, or enhanced quality of life through better health or transportation services.

Who is using Big data?

Organizations and institutions use Big Data, whether large corporations, small and medium-sized enterprises, academic institutions, public administration, non-profit organizations, or individual researchers. For example, companies use Big Data to analyze customer and market data better to understand their needs and preferences. In contrast, researchers can use Big Data to study complex scientific or social problems. Public administration uses Big Data to analyze demographic, health, or economic data to make better decisions and improve public systems.

In summary, Big Data is not just about large data sets but also about how to analyze and use them to make critical decisions. Thanks to increasingly sophisticated technologies and tools, the potential that Big Data brings with it is enormous and growing all the time. Companies and organizations using these resources effectively can achieve a competitive advantage in the market. With the rapid development of technology and the growing importance of data in today’s world, big data is becoming an increasingly important tool for businesses, science, and governments, contributing to a better understanding of the world and making more informed decisions.

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articles Business knowledge

ERP in supply chain management

Table of contents
ERP w zarządzaniu łańcuchem dostaw

Effective supply chain management is critical to a company’s success in today’s business environment. Enterprise Resource Planning (ERP) systems play a vital role in this process, enabling the integration of different business areas and streamlining the flow of information. In this article, we will look at the role of ERP in supply chain management, the critical functions of these systems, the benefits of using them effectively, and summarize the key findings.

ERP systems are a vital part of the IT infrastructure of many companies, enabling the integration of different business areas and improving their management. In supply chain management, ERP plays a vital role as a tool that allows comprehensive monitoring and control of all stages of delivering products or services, from suppliers to production, warehousing, and end customers.

Key functions of an ERP system in supply chain management

Korzysci z efektywnego zarządzania łańuchem dostaw przez oprogramowanie ERP

Benefits of effective supply chain management through ERP software

Summary and conclusions

Implementing an ERP system in supply chain management brings numerous benefits to companies, improving efficiency and control and reducing operating costs. However, it is crucial to adapt the ERP system appropriately to the company’s specific operations and work closely with external business partners. Therefore, companies should think carefully about their needs and goals before implementing an ERP system for supply chain management. It is also worth noting that implementing an ERP system is a complex process requiring the involvement of management and employees at various levels of the organization.

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New schedule for making KSeF mandatory

Nowy harmonogram wprowadzania obowiązkowego ksef

The Finance Ministry has completed an external audit of the National e-Invoicing System (KSeF), which revealed the need to revamp the system’s infrastructure. This step is expected to ensure the expected efficiency of the system and, consequently, the stability of economic turnover. For businesses, this means a significant postponement of the mandatory KSeF deadline.

The new timetable for introducing mandatory KSeF assumes a gradual implementation of e-Invoices.

For businesses whose turnover in 2025 exceeded PLN 200 million, KSeF will be mandatory from February 1, 2026, and the rest from April 1, 2026.

If you plan to integrate your Microsoft Dynamics AX/365 system with KSeF or are looking for a solution for NAV/Business Central, contact the experts.

Don’t delay implementing KSeF
to Microsoft Dynamics 365/AX.

We will help you effectively prepare to handle invoices
according to the new legal obligations

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articles Business knowledge

Business bottleneck – what is it?

Table of contents
Wąskie gardło - co to

Bottleneck is a term often used in business operations management, which refers to a point in a production or operational process that limits the overall performance of a system. Eliminating bottlenecks is critical to improving the efficiency and competitiveness of a business.

In a business context, a bottleneck is defined as a point in a production or operational process that operates at the limit of its maximum capacity, restricting the flow of products or services. In practice, this means that despite efforts at other stages, the entire system is constrained by this essential operation or component. A bottleneck can be compared to a narrow section of a hose – although the rest of the hose is healthy and functional, this one point prevents smooth flow.

Causes of bottlenecks

The causes of bottlenecks in business processes can be varied and complex. One of the main factors is improper planning and management of resources. A company must anticipate the right amount of raw materials, materials, or personnel for a particular stage of production or service to avoid unforeseen delays and shortages. In addition, bottlenecks can result from efficient processes and proper allocation of resources. If there are no clearly defined operating procedures or resources are misused, this can overload specific points while other areas remain underutilized.

Effects of bottlenecks

The effects of bottlenecks in business processes can be very severe for a company. First and foremost, they limit productivity, causing delays in order processing, leading to customer dissatisfaction and a loss of trust in the company. In addition, bottlenecks can cause unpredictable fluctuations in deliveries, leading to financial losses, especially if it requires incurring additional costs for urgent deliveries or compensating customers. In addition, the prolonged existence of a bottleneck can negatively affect employees’ morale, who may feel frustrated by impeded work and the inability to achieve desired goals.

Rozpoznawanie i identyfikacja wąskich gardeł

Recognizing and identifying bottlenecks

Recognizing and identifying bottlenecks requires a systematic approach and analysis of business processes. It is essential to thoroughly assess each stage of production or operations to determine potential flow-limiting points. This can be achieved through observation, data analysis, and consultation with employees at various levels of the organization.

Using ERP technologies to identify bottlenecks

ERP (Enterprise Resource Planning) technologies can be beneficial in identifying bottlenecks in business processes. ERP systems allow you to collect, analyze, and visualize data from different areas of your business. This makes it easier to identify problem areas and bottlenecks.

Using the reporting and analysis functions available in ERP systems, managers can track the performance of individual processes, monitor performance indicators, and identify areas needing optimization. In addition, ERP technologies enable the automation of many tasks, which can help eliminate unnecessary delays and errors in business processes.

Bottlenecks pose severe challenges to business operations but, at the same time, open up opportunities for process improvements and optimization. A key element is the systematic analysis, identification, and elimination of causes that limit the flow of products or services. Technology, such as ERP systems, can significantly facilitate this process by enabling better data analysis and business performance monitoring. Eliminating bottlenecks leads to a more efficient and competitive business in the marketplace. Effective supply chain management, based on innovative technologies and collaboration between partners, is becoming a strategic tool for companies seeking competitive advantage.

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articles Business knowledge

Supply chain – what is it?

Table of contents
Łańcuch dostaw - co to?

A supply chain is a complex system of interrelated entities, activities, information, and resources involved in the flow of a product from raw material to final delivery to the last customer. It includes manufacturers, suppliers, warehouses, shipping centers, distributors, wholesalers and retailers. The supply chain is the essence of the operation of manufacturing and trading companies, and its effective management is crucial to a company’s market success.

Logistics chain - what is it?

A logistics chain is a part of a larger supply chain that focuses on planning, implementing, and controlling the efficient flow and storage of goods, services, and related information from origin to destination to satisfy customer requirements. Elements of the supply chain (logistics) include transportation, warehousing, inventory management, packaging, and order processing.

Differences between a logistics chain and a supply chain

The primary difference between a logistics chain and a supply chain is the scope of operations. A logistics chain mainly focuses on optimizing specific segments of the flow of materials and goods within the supply chain. On the other hand, a supply chain has a more holistic approach, encompassing the overall flow from the producer to the consumer, including logistics, cooperation, and coordination between all partners.

Czynniki wpływające na efektywność działania łańcucha dostawy

Factors affecting supply chain performance

The distribution chain organizes, stores, transports, and distributes goods from the producer to the consumer. It is a critical component of the supply chain, which includes all the processes and infrastructure necessary to move a product from the point of production to the final point of sale, i.e., into the customer’s hands.

Many factors, such as unforeseen transportation delays, demand volatility, raw material price fluctuations, customs barriers, or natural disasters, can disrupt supply chain efficiency. In addition, internal factors such as inefficient business processes, forecasting errors, poor communication between departments, and insufficient IT are also important. All of these require attention and constant monitoring to ensure a smooth and adaptive supply chain.

Technologies to support supply chain management

Modern supply chain management could only exist with the support of current technologies. Enterprise Resource Planning (ERP) systems integrate all aspects of business management, including the supply chain. Cloud solutions enable flexible and scalable resource management. IoT (Internet of Things) technologies offer real-time product tracking, while advanced analytics and Big Data algorithms allow better forecasting and response to market changes. The role of automation and robotization in warehouses and using artificial intelligence to optimize logistics processes should also be noticed.

Supply chain management is, therefore, a complex but essential part of any company’s business that requires constant attention and investment in the right tools and processes. Technological advances are opening up new opportunities for efficiency, cost reduction, and improved customer satisfaction.

Supply chain strategy

This is a crucial aspect of operations management that involves planning, designing, and managing all activities related to raw materials, work-in-process inventory, finished products, and the information accompanying these flows. The supply chain strategy aims to maximize efficiency, minimize costs, and meet customer expectations.

The supply chain strategy should be flexible and adaptable to changing market conditions, enabling the company to respond quickly to new challenges and opportunities.

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articles Business knowledge

B2B customer, what does it mean?

Table of contents
Kim jest klient B2B

Building a solid relationship with a B2B customer is a crucial aspect of doing business that affects the longevity and success of a company. In this article, we will focus on how to develop and maintain good relationships with corporate customers.

Such a customer refers to a company or organization that buys products or services from another company for business operations. Unlike a business-to-consumer (B2C) customer, B2B transactions are not aimed directly at end consumers but at other companies that use these products or services as part of their business, production, or commercial process.

B2B customer, what does it mean?

The term “Business to Business,” often shortened to “B2B,” refers to transactions between businesses, as opposed to transactions between businesses and individual consumers (B2C – Business to Consumer). It encompasses various activities, from selling products and providing services to partnerships and collaborations to achieve mutual benefits.

B2B customer relationship

A B2B relationship refers to the interaction, communication, and overall business relationship between two or more companies. These relationships are usually long-term and are characterized by a more complex sales process and a greater emphasis on relationship and value building than the B2C model. B2B relationships often require more intensive communication, negotiation, and customized offerings.

B2B relationships can involve various interactions, from regular purchases and deliveries to joint ventures and strategic partnerships in townships where companies collaborate on multiple levels, such as technology development, collaborative market research, integrated real, or innovation creation. Mutual trust, professionalism, and clearly defined terms of cooperation are essential in these relationships.

B2B customer characteristics

A professional approach to the purchasing process primarily characterizes business customers. The decisions they make are often the result of lengthy negotiations and analysis. They seek products or services, comprehensive solutions, and long-term value.

What does the B2B customer expect?

B2B customer expectations are usually more complex than those of individual customers. They are looking for a product and a partner that will offer stability, quality, and support. This manifests in the need for customized offerings to meet individual business needs, competitive pricing, and a high level of after-sales service.

Najważniejsze oczekiwania klienta B2B

B2B customer's most important expectations

How to build a good relationship with a B2B customer?

Understanding needs: a deep knowledge of the industry and the specific requirements of the B2B customer is essential. This allows you to customize your offerings and offer solutions that best meet their needs.

Relationships with customers are based primarily on the following:

Benefits of maintaining good relationships with B2B customers

Summary

Business-to-business (B2B) customer relationship management is a complex and dynamic process that requires ongoing commitment and the right approach. If implemented with prudence and consistency, long-term investment brings significant and measurable benefits to the company. It requires an excellent knowledge of the products and services offered by the company and a deep understanding of the industry in which our customers operate and the specific needs and challenges they face.

Effective B2B customer relationship management relies on building trust and maintaining an open communication channel to respond quickly to changing customer needs and expectations. The approach must be flexible to adapt offerings to the evolving market and provide top-notch after-sales support. This adds to a solid corporate reputation, which is critical in attracting and retaining customers.

The benefits of this type of management are multidimensional. On the one hand, customer loyalty and satisfaction lead to repeat purchases and increased volume, directly increasing revenue. On the other hand, satisfied customers often become brand ambassadors, generating positive feedback and recommendations, which are invaluable in acquiring new customers. In addition, ongoing collaboration with B2B customers provides unique insights into market trends, which can lead to innovation and development of new products or services.

That’s why every step of customer relationship management must be thoughtful and focused on delivering value. This approach should be deeply rooted in the company’s corporate culture and be evident in every aspect of the business – from the sales and marketing department to after-sales service and technical support. Only then can B2B customer relationship management become a real asset to the company, bringing tangible short- and long-term benefits.

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MRP System – what it is and how it differs from ERP System

Table of contents
System MRP - co to jest i czym sie różni od systemu ERP

MRP (Material Requirements Planning) and ERP (Enterprise Resource Planning) systems are vital tools that support resource management in companies. Although both software categories aim to optimize processes, there are fundamental differences between them. The choice between an MRP and an ERP system depends on the specifics of a company’s business. An MRP system focuses on efficient material planning, while ERP offers a broad spectrum of functions, integrating the entire company and supporting its growth in a dynamic business environment.

MRP systems - what are they?

An MRP system is a tool that focuses on managing the materials required for production. It analyzes the need for raw materials, components, and finished products and then plans their purchase or production. MRP supports precise warehouse management and eliminates the risk of shortages or excess materials.

ERP Systems - what are they?

ERP systems are advanced solutions that integrate different areas of a company’s operation, such as finance, human resource management, production, or logistics. It runs on a single platform, which allows for the effective exchange of information between departments.

Critical differences between ERP and MRP

Scope of functions

MRP: focuses mainly on planning and managing materials in manufacturing processes.

ERP: covers a broader range of functions, integrating the areas of finance, human resources, production, logistics, customer service, and more.

 

Application area

MRP: focuses on production management, especially in the context of material supply.

ERP: it is used throughout the enterprise, covering a variety of business processes.

 

Complexity

MRP: less complex, focused on a specific material planning function.

ERP: typically, more complex and comprehensive, supporting the company’s overall management.

Kluczowe różnice między ERP, a MRP

Advantages of using an MRP System

Advantages of Using an ERP System

When is it worth choosing an MRP system vs. when it is an ERP system?

MRP system:

ERP system:

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articles Business knowledge

Application of ERP systems in logistics

Spis treści
Zastosowanie systemów ERP w logistyce

ERP (Enterprise Resource Planning) systems are vital to modern business management. In logistics, their role becomes invaluable, making it possible to optimize processes, improve coordination, and increase the efficiency of operations. In this article, we will take a deeper look at the application of ERP systems in logistics.

What is an ERP system?

An ERP system is an integrated software system that covers different areas of a company’s operations, such as finance, human resources management, production, or logistics. It runs on a single, shared database, enabling effective information exchange between departments.

Role and advantages of using ERP systems in logistics

Rola i zalety stosowania systemów ERP w logistyce

ERP system implementation - how it goes

The future of ERP technology

ERP systems are revolutionizing logistics, integrating processes, and increasing efficiency. Their role in logistics companies is becoming increasingly crucial, and prospects for future development include integration with modern technologies and further personalization. Introducing an ERP system in logistics is an investment in efficiency, precision, and competitiveness in the market.