2
Insufficient commitments
Implementation – or colloquially speaking. “proving” the project depends on teamwork. And it’s not just about a dedicated, close-knit team of specialists on the contractor’s side. Success depends on fruitful and effective cooperation between both parties. When one part becomes more involved than the other, an implementation may encounter unnecessary difficulties.
Another issue is the deep involvement in designing the assumed solutions. Unfortunately, this is impossible when no specific people are assigned to the task, and the responsibility is dispersed. The optimal solution would be to give to the project on the client’s side, such persons who can, on behalf of the principal make binding decisions, and approve subsequent stages of the work.
This often involves competence and “substantive and technical” preparation. Questions, doubts, or new ideas often need to be discussed. Then it would be best if you understood the issues and openness in the discussions of persons responsible for the project (at the Client).
For the implementation to proceed by the previously developed framework schedule, the specialists need – provided by the client – all the required data for the project.
These include the chart of accounts, suppliers, customers, product/service directories, and guidelines for VAT
As you can see, knowledge of the solutions to be implemented is essential for testing, technical and organizational arrangements throughout the implementation process.
Pre-implementation training courses can help with this. On the one hand, they will prepare the client’s team to work with the new system; on the other, they will allow us to check the “state of knowledge” of what we are implementing.
Top tips
- Be proactive - allow specialists to use their experience and, at the same time where possible, suggest improvements and modifications to facilitate the work in your organization.
- Control the process - schedule periodic meetings, during which you will verify the progress of the work, deviations from the original plan, etc.
- Empower your team - give your team members the authority to make decisions about the final shape and operation of individual functionalities affecting on their daily work.
- Ask - your company is not in the deployment business. If something needs to be clarified, feel free to ask questions.
- Test, test, test - check quickly, thoroughly and repeatedly prepare solutions.
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